Store Audit
The core of store auditing is to verify, through standardized checks, whether store operations comply with brand guidelines, industry regulations, and quality requirements, ensuring service/product consistency and compliance.
Core Dimensions Of Review
Compliance Audit
- The business license, industry permits (such as food business license), and other qualifications are complete and valid.
- Fire protection facilities meet the standards (fire extinguishers, emergency exits, and smoke detectors are in normal working order) and comply with fire safety regulations.
- Complete compliance documents such as tax registration and employee health certificates (e.g., for the catering/beauty industry).
Operational Standards Review
- Product/Service Quality: Product shelf life, display standards, and service processes conform to brand standards (such as reception scripts and operating procedures).
- Store management: Environmental hygiene (no stains or odors in the front hall, back kitchen/warehouse, and restrooms), and orderly storage of materials (moisture-proof and zoned storage).
- Personnel Management: Employees wear uniforms, pass pre-job training, and have clearly defined job responsibilities.
Brand and Image Audit
- The store’s decoration, signage, and logos are consistent with the brand’s visual identity, and there are no damage or illegal modifications.
- Promotional materials (posters, price tags) are compliant and free from false advertising, price fraud, or other irregularities.
- Customer feedback handling: Complaint records are complete, and corrective measures are timely and effective.
Safety and Risk Audit
- Food safety (catering industry): traceability of food procurement, hygienic processing procedures, and compliant tableware disinfection.
- Equipment safety: Production/service equipment is regularly maintained, electricity and gas usage are standardized, and there are no safety hazards.
- Data security (stores involving customer information): Privacy protection complies with regulations, and data storage is secure.
Review Process and Judgment Rules
Before Review
Clearly define the review standards, prepare a checklist, and notify stores in advance to cooperate.
Under Review
On-site inspections, document review, and employee interviews were conducted, and issues were recorded accurately.
Judgment Rules
The items are divided into three categories: qualified, requiring rectification within a time limit, and unqualified. For items requiring rectification within a time limit, the rectification period and re-inspection requirements must be clearly specified.
After Review
Issue audit reports, track the effectiveness of rectification, and form a closed-loop management system.
SUSTECH
SUSTECH is an innovative technology service company with artificial intelligence, big data, and blockchain at its core. We specialize in ESG (Environmental, Social, and Governance) testing, certification, and compliance management, helping companies achieve their sustainable development goals. Through digital and intelligent means, we are redefining the testing and certification industry, making ESG compliance more transparent, efficient, and credible.
Core Advantage: Technology-enabled ESG Compliance
Intelligent ESG Data Acquisition and Analysis
- IoT Environmental Monitoring: Real-time collection of data on enterprise carbon emissions, wastewater discharge, energy consumption, etc., and automatic generation of ESG reports.
- AI carbon footprint calculation: Based on supply chain data, it accurately calculates the carbon footprint of a product throughout its entire lifecycle, in accordance with international standards such as ISO 14064 and GHG Protocol.
ESG Certification and Rating Optimization
- Automated compliance checks: AI compares data against global ESG standards (such as GRI, SASB, TCFD) to identify ESG risks for enterprises and provide improvement suggestions.
- ESG Rating Enhancement Solution: Combining industry best practices, we develop actionable ESG optimization strategies to help companies improve their ESG ratings from MSCI, S&P, and other ranking bodies.
Blockchain-based Evidence Storage and Transparent Traceability
- Tamper-proof ESG reports: All test data is stored on the blockchain to ensure traceability and auditability, enhancing the trust of investors and regulators.
- Supply chain ESG penetration management: Tracking supplier ESG performance to ensure compliance with the requirements of major international manufacturers.
