Product Review
Product auditing is a systematic inspection that spans the entire product lifecycle. Its core is to verify products around key dimensions such as design, functionality, quality, and compliance to ensure that they meet standards, market demands, and regulatory requirements, while also identifying potential problems and promoting optimization.
Ensuring qualified products are launched on the market: Investigate issues related to design, functionality, and compliance in advance to prevent unqualified products from entering the market and reduce the risk of after-sales complaints and recalls.
Meet market and regulatory requirements: Ensure products meet user needs and mandatory compliance standards, enhance market acceptance, and avoid penalties or brand reputation losses due to violations.
Enhance product competitiveness: By optimizing design, quality, and user experience, products can have greater advantages in performance, reliability, and ease of use, thereby enhancing market competitiveness.
Reduce operating costs: Reduce rework, repair, and recall costs caused by product defects, and improve production efficiency and resource utilization efficiency.
Core Elements
Audit Target
It covers all relevant stages of the product lifecycle, including design schemes, prototype samples, mass-produced products, product documents (instructions, certificates of conformity), production processes (mass production stage), and after-sales feedback data.
Review basis
This mainly includes national/industry standards (such as quality standards and safety standards), regulatory requirements (such as environmental protection and privacy protection regulations), customer requirement documents (PRD), internal product specifications, market competitor benchmarks, or user experience expectations.
Reviewing entity
Audits can be divided into internal audits (jointly conducted by product, R&D, quality, and compliance departments) and external audits (implemented by third-party testing organizations, regulatory authorities, or customer-commissioned teams for certification or acceptance).
Core Review Dimensions
Design review
Evaluate the rationality of the product design, including appearance design (whether it meets the aesthetics of the target users), structural design (whether it is easy to produce, assemble, and transport), human-computer interaction design (whether it is easy to use and has clear operating logic), and whether the design matches the product positioning.
Function review
Verify the completeness, stability, and usability of the product’s functions, including whether the core functions meet the requirements, whether the functional logic is free of loopholes, whether it operates normally in different scenarios, and its compatibility with other systems/devices.
Quality audit
Focus on product reliability and consistency, including material/component quality (whether it meets standards and is durable), manufacturing process precision (whether it meets tolerance requirements), performance indicators (such as service life and operating efficiency), and whether the defect rate is within an acceptable range.
Compliance Audit
Verify whether the product complies with mandatory requirements, including safety compliance (such as electrical safety and fire safety), environmental compliance (such as material environmental standards and waste discharge), labeling compliance (such as warning labels and ingredient labeling), and industry-specific compliance (such as medical device registration and food packaging standards).
User experience Review
Evaluate the user experience from the user’s perspective, including ease of operation, response speed, clarity of fault prompts, and convenience of after-sales support, to ensure that the product meets market demands.
Standard Implementation Process
Planning stage
Define the scope of the audit (e.g., a specific product model or functional module) and objectives (e.g., pre-market control or post-mass production sampling inspection). Establish a cross-departmental audit team (including product, technology, quality, and compliance personnel), develop an audit plan and checklist, and collect relevant standards and requirements documents.
Implementation phase
We collect product-related evidence through methods such as document review (verifying design drawings and test reports), sample testing (laboratory testing and on-site trials), production site inspection (observing process implementation), and user interviews (collecting feedback from actual users).
Analysis and Reporting Phase
By comparing evidence with audit criteria, identify non-conformities (such as missing functions, quality defects, and non-compliance) and areas for improvement, assess the impact of these issues on product launch and use, write an audit report, and clarify responsibilities and deadlines for rectification.
Rectification and Follow-up Phase
The responsible department formulates rectification measures (such as optimizing design, adjusting process, and supplementing compliance materials), the audit team tracks the progress of rectification, verifies the rectification effect through re-inspection, and ensures that the problem is closed before promoting product launch or mass delivery.
SUSTECH
SUSTECH is an innovative technology service company with artificial intelligence, big data, and blockchain at its core. We specialize in ESG (Environmental, Social, and Governance) testing, certification, and compliance management, helping companies achieve their sustainable development goals. Through digital and intelligent means, we are redefining the testing and certification industry, making ESG compliance more transparent, efficient, and credible.
Core Advantage: Technology-enabled ESG Compliance
Intelligent ESG Data Acquisition and Analysis
- IoT Environmental Monitoring: Real-time collection of data on enterprise carbon emissions, wastewater discharge, energy consumption, etc., and automatic generation of ESG reports.
- AI carbon footprint calculation: Based on supply chain data, it accurately calculates the carbon footprint of a product throughout its entire lifecycle, in accordance with international standards such as ISO 14064 and GHG Protocol.
ESG Certification and Rating Optimization
- Automated compliance checks: AI compares data against global ESG standards (such as GRI, SASB, TCFD) to identify ESG risks for enterprises and provide improvement suggestions.
- ESG Rating Enhancement Solution: Combining industry best practices, we develop actionable ESG optimization strategies to help companies improve their ESG ratings from MSCI, S&P, and other ranking bodies.
Blockchain-based Evidence Storage and Transparent Traceability
- Tamper-proof ESG reports: All test data is stored on the blockchain to ensure traceability and auditability, enhancing the trust of investors and regulators.
- Supply chain ESG penetration management: Tracking supplier ESG performance to ensure compliance with the requirements of major international manufacturers.
